About Kristen Wheeler

Quantum Health invented the healthcare navigation space more than 25 years ago, and I have spent the past 11 years leading Operations – growing & scaling our world-class member experience & engagement strategy and delivery. This has included sustained net growth at an average clip of 20-30% year-over-year, and guiding both people & talent strategies, and effective tech transformation in enabling financial & operational scale of our human-centric design. Our clients are self-insured employers, and so I have a deep understanding of the challenges facing HR leaders and CFOs today, in aiming to provide meaningful, competitive benefits that are both cost-effective & meet the needs of their employees & their families. I can be a resource in operational design, delivery/execution & optimization, change/transformation, and talent strategies.