About Michael Marchetti
Mike Marchetti is a seasoned executive recognized for his ability to enhance customer experience and drive sustainable revenue growth at leading technology companies, including Yelp, Yahoo, Clearslide, BrandMuscle, and currently DRB in Akron, Ohio.
His expertise lies in aligning organizational goals with customer needs while effectively securing buy-in from stakeholders across the organization.
He has successfully cultivated customer-centric cultures and optimized operations to ensure consistent, high-quality experiences. By leveraging data-driven insights and the Voice of Customer (VOC), Mike has spearheaded initiatives that boost engagement and foster long-term loyalty and revenue growth.
His experience includes establishing partnerships with Fortune 500 companies and creating executive advisory boards to facilitate strategic collaboration and drive product innovation. Under his leadership, customer retention rates have remained high and key executive customer relationships have been leveraged to drive revenue and product strategy.
Currently, Mike serves on the Board of Directors for BoxCast, where he provides strategic guidance to support growth initiatives. He is committed to driving efforts that prioritize customer satisfaction and promote sustainable business growth.
